Terms of Service

1. The Service

Goggle Places provides developer APIs for predictive location search, nearby place lookup, self-hosted vector maps and route planning across Great Britain, plus tooling (SDK, widgets) to integrate them. We may add, change or remove features over time. Goggle Places is owned and operated by The iCentric Agency Limited, Registered office Colworth House, Colworth Science Park, Sharnbrook, Bedfordshire MK44 1LQ, United Kingdom, Company number 09873359

2. Accounts and organisations

Accounts are organised by team ("organisation"). You are responsible for your account, your organisation's members, and all activity under your API keys. You must provide accurate information and keep it up to date. You must be able to form a binding contract to use the Service.

3. API keys and security

Access is authenticated by API keys. Secret keys are server-side only and must never be exposed in client-side code. Publishable keys used in browsers must be restricted to your own origins. You are responsible for keeping keys confidential and for all usage incurred under them, including unauthorised use resulting from your failure to secure them. We may revoke or rotate keys where we reasonably believe they are compromised or misused.

4. Acceptable use

You agree not to, and not to permit others to:

• use the Service unlawfully, or to infringe others' rights;
• circumvent, disable or interfere with usage limits, rate limits, security, or authentication;
• scrape, bulk-extract, cache beyond operational need, or resell the underlying place, map or routing data except as expressly permitted by the applicable data licences (section 7);
• attempt to derive a competing dataset or reverse-engineer the Service;
• use the Service in a way that imposes an unreasonable load on, or risks the security or integrity of, our systems.

5. Usage limits, rate limits and caps

Your use is subject to free-tier allowances, per-key rate limits, and monthly quotas determined by your plan. We may set, apply, adjust, or enforce usage caps, rate limits, quotas and other technical or fair-use restrictions at any time, including to protect the stability, security or economics of the Service, to prevent abuse, or where payment is overdue. Where practical we will give reasonable notice of material adverse changes, but we may apply protective limits immediately where necessary. Requests beyond an applicable limit may be throttled (HTTP 429) or refused.

6. Fees, free allowance and billing

• Each service has a free monthly allowance. A valid payment method is required to activate an account; you are not charged when you add it, and you are not charged at all unless your usage exceeds the free allowance.
• Usage above the free allowance is billed as overage, computed from your plan's published rates and invoiced in arrears (currently monthly). Prices are exclusive of VAT and other taxes, which you are responsible for where applicable.
• You authorise us and our payment processor (Stripe) to charge your payment method for amounts due. Enforced usage counters are approximate (edge-cached requests may not be counted in real time); the authoritative billed amount is reconciled from our metering records.
• If a payment fails, we may downgrade your account to the free allowance and suspend overage until payment is resolved. Fees already incurred remain payable. Except where required by law, fees are non-refundable.

7. Data, licensing and attribution

Place, map and routing data are derived from open datasets, each under its own licence, and your use of outputs is subject to those licences:

• OpenStreetMap / Protomaps — © OpenStreetMap contributors, ODbL;
• OS Open Names and ONS data — Open Government Licence (OGL);
• GeoNames — CC-BY; Wikidata — CC0.

Attribution is mandatory. You must display the required attributions wherever data or maps are shown to end users (our SDK and widgets render them by default — you must not remove or obscure them). Where you extract and publicly use or distribute substantial portions of ODbL-licensed data, the ODbL's share-alike obligations apply to you. You are responsible for your own compliance with these licences.

8. Intellectual property

As between the parties, we (and our licensors) own the Service, software, and branding. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service and to integrate it into your applications during the term, subject to these Terms. You retain rights in your own applications and content.

9. Data protection

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, the parties will comply with applicable data protection law (including the UK GDPR).

10. Warranties and disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Location, routing and place data may be incomplete or inaccurate and must not be relied upon where errors could lead to injury, loss or legal breach; you are responsible for validating suitability for your use case.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or relating to the Service is limited to the greater of the fees you paid to us in the [three] months before the event giving rise to the claim, or [£100]. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You will indemnify and hold us harmless from claims arising out of your use of the Service in breach of these Terms or applicable law, or your infringement of a third party's rights.

13. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access, in whole or in part, for breach of these Terms, non-payment, suspected abuse, or where required to protect the Service or comply with law — with notice where reasonably practical. On termination, your right to use the Service ends and outstanding fees fall due.

14. Changes to these Terms

We may change these Terms from time to time. When we make material changes we will update the "last updated" date and, where appropriate, notify you (for example by email or an in-product notice). Changes take effect when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance; if you do not agree, you must stop using the Service.

15. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without prejudice to mandatory consumer protections that may apply to you.

16. Contact

Questions about these Terms: legalteam@goggleplaces.com.